For the Collaboration Suite, prices range from free to $99 a month.
For business phone services, prices range from $19.95 a month for the Essential plan to $27.95 a month and above for an Enterprise plan. Prices vary depending on which services you select.
Analytics provides insight into real-time data, sentiment analysis and customer journey tracking. The tool lets you manage customers through multichannel support, lead and customer tracking, call pop and automation workflows with custom trigger actions. The customer relationship management tool offered by Nextiva is for businesses at all stages. Enterprise accounts get access to social media streaming and a dedicated representative. It includes all of the features of the Basic plan and adds the ability to schedule and record meetings. The Professional level is suitable for up to 250 participants. The Basic tier is free for up to three users and includes 1:1 video calling, screen sharing and chat. Nextiva has three plan levels for its team collaboration suite: Basic, Professional and Enterprise. Nextiva’s communication suite includes VoIP phone service, call recording, an auto-attendant and call routing to help businesses streamline their external communications. Nextiva also offers its own CRM, analytics, survey tools, live chat, automation workflows and team collaboration tools. Customer Service: Nextiva customer service is available via phone, email.
Nextiva offers a suite of business communication features, including phone service, business text messaging, voice and video conferencing. Nextiva provides internet faxing, but how does it stack up against eFax.
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